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What is Bugzilla

Bugzilla is a “Defect Tracking System” or “Bug-Tracking System”. Defect Tracking Systems allow individuals or groups of developers to keep track of outstanding bugs in their product effectively. Most commercial defect-tracking software vendors charge enormous licensing fees. Despite being “free”, Bugzilla has many features its expensive counterparts lack. Consequently, Bugzilla has quickly become a favourite of hundreds of organizations across the globe.

What Does Bugzilla Do?

  • Track bugs and code changes
  • Communicate with team mates
  • Submit and review patches
  • Manage quality assurance (QA)

Bugzilla can help you get a handle on the software development process. Successful projects often are the result of successful organization and communication. Bugzilla is a powerful tool that will help your team get organized and communicate effectively.

More about Bugzilla

This tool is a product of the Mozilla foundation. More information on

How to report a bug

Please check How to report a bug (properly)

How to describe a bug

This part is VERY important because with your description, the developer must be able to reproduce your bug.

To describe a bug, you must give:

  • Description of problem:
While I was trying to... (I explain what I was doing).
The ... crashed by displaying (I explain the bug with all the details I can provide!).
Here is my error message : "..."
  * Environment
    * Distribution: $version ($ cat /etc/mageia-release)
    * Kernel: $version ($ uname -rm)
    * Name_of_the_packages_of_the_bug: $version ($ rpm -qa | grep name_of_the_package)
    * Desktop environment: $version (KDE, GNOME, LXDE, ...) 
    * Xorg: $version (# cat /var/log/Xorg.0.log | grep "X Window")

  * My hardware (if needed)
    * Graphic card (if needed)
    * My hard drive chipset (if needed)
    * My peripherals (if needed)
  • Version-Release number of selected component (if applicable)
  • How reproducible
  • Steps to Reproduce
  1. Give each...
  2. ...step required to...
  3. ...reproduce the bug!

/!\ Now that you have reported a bug, don't forget to follow it and to answer the dev/packager on it /!\

More information

Go to the Bug Squad Portal