What is Bugzilla
Bugzilla is a “Defect Tracking System” or “Bug-Tracking System”. Defect Tracking Systems allow individuals or groups of developers to keep track of outstanding bugs in their product effectively. Most commercial defect-tracking software vendors charge enormous licensing fees. Despite being “free”, Bugzilla has many features its expensive counterparts lack. Consequently, Bugzilla has quickly become a favourite of hundreds of organizations across the globe.
What Does Bugzilla Do?
- Track bugs and code changes
- Communicate with team mates
- Submit and review patches
- Manage quality assurance (QA)
Bugzilla can help you get a handle on the software development process. Successful projects often are the result of successful organization and communication. Bugzilla is a powerful tool that will help your team get organized and communicate effectively.
More about Bugzilla
This tool is a product of the Mozilla foundation. More information on www.bugzilla.org
How to report a bug
Please check How to report a bug (properly)
How to describe a bug
This part is VERY important because with your description, the developer must be able to reproduce your bug.
To describe a bug, you must give:
- Description of problem:
While I was trying to... (I explain what I was doing). The ... crashed by displaying (I explain the bug with all the details I can provide!). Here is my error message : "..." * Environment * Distribution: $version ($ cat /etc/mageia-release) * Kernel: $version ($ uname -rm) * Name_of_the_packages_of_the_bug: $version ($ rpm -qa | grep name_of_the_package) * Desktop environment: $version (KDE, GNOME, LXDE, ...) * Xorg: $version (# cat /var/log/Xorg.0.log | grep "X Window") * My hardware (if needed) * Graphic card (if needed) * My hard drive chipset (if needed) * My peripherals (if needed)
- Version-Release number of selected component (if applicable)
- How reproducible
- Steps to Reproduce
- Give each...
- ...step required to...
- ...reproduce the bug!
/!\ Now that you have reported a bug, don't forget to follow it and to answer the dev/packager on it /!\