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Who can learn to triage bug reports?
We experienced that it is within reach of people who:
- know Mageia well, or have ample Mandriva/Mandrake or RedHat/Fedora experience
- know how to use the command line
- are not afraid to make mistakes.
To get started, do the following:
If you have enough time
- read bug reports
- there are too many of them, so feel free to make a selection, or a selection of a selection, for instance:
- only bug reports about some software you are interested in
- only bug reports about e.g. support for your wlan adapter, video card or printer
- only bug reports about cauldron, or only about the last stable Mageia version
- there are too many of them, so feel free to make a selection, or a selection of a selection, for instance:
- study the triage guide
- don't run away if you don't understand it all, we need you too much! And you'll learn, like we did :-)
- it is fine if you prefer to learn to triage step-by-step, see How to start triaging#If you are short on time
- study the bug policy
- same as above: we need you, and you'll learn!
- ask on IRC (#mageia-bugsquad, #mageia or #mageia-dev channel) if you need to know something and don't get frightened if no one replies: in that case, everybody is too busy or away and someone will reply later (staying online helps to see the reply ;-) )
If you are short on time
If you don't have much time or prefer to learn step-by-step: please join #mageia-bugsquad and say so. You could for instance start then with one of the following:
- try to reproduce new bugs that weren't confirmed yet
- go over old bug reports¹):
- test whether they are still valid
- or ask the reporter and/or assignee whether it is
However, if you'd rather read the rest of the instructions, first: that is fine, too
More useful instructions
- start trying code from the triage guide for yourself, to see what happens
- learn how to use Sophie
- look around in upstream Bugzilla's and forums
In all cases
- join #mageia-bugsquad
- just start working and learn from your mistakes
¹) https://bugs.mageia.org/buglist.cgi?f1=days_elapsed&o1=greaterthan&query_format=advanced&bug_status=NEW&bug_status=ASSIGNED&bug_status=REOPENED&v1=730&component=RPM%20Packages&product=Mageia shows the bugs that saw no action in 2 years or more. Change "730" in the link to a lower value if this link returns an empty list, now.